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INFORMATION SYSTEMS MANAGEMENT

 

The Thomas Cook Group can be introduced as one of the leading as well as the oldest recognised global brand in the travel and tourism industry since 1841. It currently serves to over 23 million customers annually. The current large customer base as well as the business expectations for further expansions of the customer base of Thomas Cook Group requires more competitive computer reservation system. Amadeus is only one of many Computer Reservations Systems (CRS) used by the Travel Industry. This report will present a critical review of the major systems in use in the travel industry noting the differences and providing a critique of the main benefits of each. It will also provide an evaluation of the options for Thomas Cook Group in terms of what software is available and any issues they may face in implementation and deployment.

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Published: 14 Nov 2018 Views: 0 Type: Assignment