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Customer Relationship Management to Customer Retention of Retail Industry


Customer relationship management can be considered as major marketing strategies used by marketing people to increase the customer retention. Most of the present business faces issues because with the rapid development in the technology and the business innovations and inventions customers are freely make their shopping as they wish. Introduction of customer satisfied service will support to increase the customer satisfaction and on the other hand it will support to retain the customer in the business. Retail industry is large scale competitive business industry which will creates millions of Euros for the economics. However through this research study, it will expected to discover about all things under the below mentioned topics.

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Published: 06 Nov 2018 Views: 0 Type: Research Proposal